A: Currently, our exclusive handbags are available for viewing and purchase online through our website. However, we do understand the importance of seeing and feeling the handbags in person. We periodically host pop-up events where you can experience our unique pieces firsthand. Stay tuned to our website and social media channels for announcements about upcoming events near you. If you have any specific requests or need assistance, please contact us.

A: Each handbag we create is adorned with a unique blend of carefully sourced details. Our materials include precious pearls, exclusive crystals, and a variety of eclectic found objects from around the world. We handpick these elements to ensure each piece tells a story and stands out as a one-of-a-kind accessory. The combination of these distinctive materials not only adds to the aesthetic appeal but also reflects our commitment to artistry and craftsmanship. If you have any specific questions about the details on your handbag, feel free to contact us for more information.

A: It's normal for some crystals to fall off over time, especially with regular use. However, if any visible or major items fall off, we are here to help. We offer a repair service to restore your handbag to its original beauty. Simply contact us with details of the issue, and we will provide instructions on how to send your handbag in for repair. We will carefully reattach any significant elements and ensure your handbag looks as stunning as the day you received it.

A: Yes, you can! We understand that personalizing your handbag can make it even more special. Many of our designs feature detachable handles and chains, allowing you to customize your look. Whether you want to switch to a different style, color, or length, If you need assistance or recommendations on compatible handles and chains, feel free to contact us.

A: Caring for your exclusive handbag is essential to maintain its beauty and longevity. Here are some tips to ensure your handbag stays in pristine condition:

Avoid Direct Sunlight and Moisture: Keep your handbag away from prolonged exposure to direct sunlight and moisture, as these can damage the materials and embellishments.

Store Properly: When not in use, store your handbag in a cool, dry place. Use a dust bag or soft cloth to protect it from dust and scratches.

Handle with Clean Hands: Always handle your handbag with clean hands to prevent oils and dirt from transferring to the surface.

Clean Gently: Use a soft, dry cloth to gently wipe away any dirt or dust. For more thorough cleaning, refer to the specific care instructions provided with your handbag.

Protect the Embellishments: Be mindful of the delicate crystals, pearls, and found objects. Avoid rough handling and contact with sharp objects that could dislodge or damage these details.

By following these care tips, you can help ensure your exclusive handbag remains a stunning and cherished accessory for years to come. If you have any specific questions or need further advice on caring for your handbag, please contact us.

A: We take great care in ensuring that your purchase is shipped safely and securely. Here’s what you can expect from our shipping process:

Secure Packaging: Your handbag will be carefully packaged in protective materials to ensure it arrives in perfect condition. We use high-quality, eco-friendly packaging to provide maximum protection during transit.

Shipping Options: We offer various shipping options to suit your needs, including standard and express delivery. You can select your preferred shipping method at checkout.

Tracking: Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your shipment in real-time.

Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Typically, standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

International Shipping: We ship worldwide, so no matter where you are, you can enjoy our exclusive handbags. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

If you have any specific shipping requests or need further assistance, our customer support team is always here to help. We are committed to ensuring that your purchase reaches you quickly and safely.